Q: What if I have difficulty ordering tickets online?
A: Ticket Return is our official ticket provider. Please call 1-866-MY-TICKET (866-698-4253) for ticketing issues.
Q: What if the weather is rainy on the day of the Festival?
A: Beer Quest is a rain or shine event. In addition to the covered concourse at BB&T Ballpark, we do have some tents that will provide shelter from the rain. Bring a poncho if the weather is looking unfavorable!
Q: Am I allowed to bring a cooler or backpack into the Festival?
A: No. For safety reasons, we cannot allow backpacks or coolers onto the Festival grounds.
Q: Can I bring my dog?
A: No, pets are not allowed
Q: Where can I park?
A: There are several parking garages located around the BB&T Ballpark and also around Uptown Charlotte.
Q: Is there a designated driver ticket?
A: Tickets for designated drivers are $15 and available here.
Q: Are there other transportation options?
A: To help make sure everyone gets home safely, we’re teaming up with Uber – the app that gets you a safe, reliable ride at the tap of a button. Use promo code UberBeerQuest for $20 off your ride to and from the festival.
Q: Will there be tickets for sale at the gate?
A: If tickets are sold out in advance, there will be no tickets available at the gate.
Q: What does the ticket price include?
A: Souvenir cup, unlimited beer samples, beer education seminars and entertainment. Food is an additional cost.
Q: Is there a designated smoking area?
A: No, per BB&T Ballpark rules, there is to be no smoking inside the park.
Q: Can I bring my own food or beverages into the festival?
A: No, no outside food or beverage is allowed.
Q: Can I purchase additional beer at the festival or bring empty or full bottles home with me?
A: Absolutely NO beer can be removed from the festival site nor is it offered to be purchased. By law, all alcohol must be consumed in the festival site only. Taking empty bottles out of the festival is illegal. This is considered an open container. Open containers are not allowed on the streets of NC or in an automobile.
Q: Can I bring my 16 year old as my designated driver?
A: No, you must be 21+ to be allowed access into the World Beer Festival, no children of any age will be admitted.
Q: If I go to one session can I stay for the 2nd session?
A: You must have separate tickets to go to both sessions. Each session is separately ticketed and at the end of the first session all patrons are asked to leave.
Q: Can I bring a folding chair/lawn chair with me?
A: No, it is not necessary. We have a designated seating area for you to relax if you wish.